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Centralized or decentralized?
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Published March 01, 2008
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It depends on what works best for your facility
Patients who come to a hospital for treatment are not asking for much. They want to feel better, and they do not want to wait long.
Being responsive to the latter falls on the shoulders of patient access managers and staff members. And those staffs with decentralized registration have the upper hand over those in a centralized area.
Wait times are shorter in decentralized. After all, if you're there for a laboratory test, and you're at laboratory registration, the process is expedited.
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