Editor’s note: This is the first article in a two-part series. Coming in next month’s issue: Recommendations for resolving your registration processes.

As registration processes become more complex and registration teams are expected to perform an increasing number of tasks, it might be a good time to take a step back and assess the various aspects of your registration process.

You can’t decide where you want to be unless you know where you are. Once you assess your current processes, you can prioritize the problems and identify the steps you will need to take to resolve them.